Choosing a new kitchen, bathroom, bedroom, home office or media wall is a significant investment, and it’s natural to have questions before getting started.
At SGM Kitchens, we believe in making the process as straightforward and stress-free as possible. As a Which? Trusted Trader serving homeowners across Aberdeen and Aberdeenshire, we’re committed to providing clear advice, professional project management, and exceptional workmanship from start to finish.
Below you’ll find answers to some of the questions we’re asked most often. If you can’t find the information you’re looking for, please get in touch and our team will be happy to help.
We specialise in the design, supply and installation of kitchens, bathrooms, bedrooms, home offices and media walls across Aberdeen and Aberdeenshire. From your initial consultation through to final installation, we manage the entire project to ensure a smooth and professional experience.
We offer flexible services depending on your project, including supply & fit, installation only, or supply only. During your consultation we’ll help you decide which option best suits your requirements and budget.
All work is completed by experienced tradespeople managed directly by our team. We pride ourselves on high standards, excellent communication and treating every home with care and respect.
Initial surveys and consultations are completely free and without obligation. This allows us to understand your space, ideas and requirements before preparing your quotation.
Following your survey, we’ll discuss your style preferences, practical requirements and budget before preparing your design and quotation. We’ll guide you through every stage and answer any questions you may have.
Most quotations are prepared within a few working days, depending on the complexity of the project. We focus on providing detailed and accurate proposals rather than rushed estimates.
Lead times vary depending on project size, product availability and current workload. We’ll always discuss realistic timescales during the quotation process so you know exactly what to expect.
Most kitchen installations take approximately 2–3 weeks, although larger or more complex projects may require additional time. We’ll provide a clear schedule before work begins.
Payment stages are clearly explained before work starts. Typically, materials are paid for in advance, followed by agreed stage payments throughout the project. There are no hidden costs.
Yes. We stand behind the quality of our workmanship and the products we supply. Warranty periods vary depending on the products and services provided, and full details will be included within your quotation and project documentation.
Absolutely. Many customers come to us with ideas rather than a finished plan. We’ll help you explore layouts, styles, colours and product options to create a design that suits your home, lifestyle and budget.
Yes. We coordinate the entire project from start to finish, managing trades, deliveries, schedules and communication throughout the installation process.
As a Which? Trusted Trader, we combine professional project management, quality products and experienced installation to deliver a reliable, stress-free experience. Our focus isn’t just on creating beautiful spaces — it’s on making the entire journey enjoyable from first consultation to final handover.
